Our Customers
Stories & reviews
the good..
the bad..
the brilliant!
Being honest and fair
All positive feedback is not sought – nor elicited- however at the same time we would not respond to plainly insulting or abusive criticism.
We, as a team, consistently strive to improve and constructive criticism of issues within our control is something we consider very important and we value your time and comments.
Why your effective feedback is important to us?
We value effective feedback and your time
Effective feedback elements:
- You focus on one or two important issues
- You balance praise and constructive criticism
- You address issues within our control (something we can do something about)
- We hope its interactive (done in a way that encourages our constructive response on line).
Review and feedback - how to?
Write - record or video?
